Sathish G Kashyap 9717 Indian Canyon Drive, Plano, TX 75025	Phone:	513-257-7775 (Cell)
	E-mail:	sathishkashyap@gmail.com

Profile Summary

-    Highly skilled and motivated IT leader with 19+ years experience managing IT solutions for global enterprises using the AGILE, WATERFALL and BLENDED (Waterfall + Agile) solutions helping organizations accept and adapt to the Agile methods

-    Strong Project / Program Management professional with a solid technology delivery background

-    Over 15 years of Managed Services (Application Outsourcing) using the global delivery model in technologies like ERP/SAP, Client / Server, Database Development, Data Architecture, Data Warehousing / Business Intelligence

-    Proven track record of managing large teams (approx. 15 direct reports onsite in addition to geographically dispersed teams) as part of the global delivery model starting from the due diligence phase to steady state run/sustainability phases

-    Experienced in IT Outsourcing (Vendor Selection / Management), Data Center operations

-    Extensive experience in Business Process Analysis, Requirements Gathering, End-User Interactions, Data Analysis, Application System Design and Development, Project Management, Globally Dispersed Team Management, Enterprise System support and Operations, Demand/Capacity Planning, Creating Reusable Estimation Models

-    Strong technology background:

-    BI / Reporting: SAP BI/BW, Cognos and Business Objects reporting tools

-    DBMS: Oracle (SQL, PL/SQL), SQL Server, SAP HANA

-    Data Management (ETL): Informatica, SAP BO Data Services, Cognos Data Manager

-    Data Modeling: Erwin

-    ERP: Custom ERP Product Development, SAP BI, SAP Archiving Implementation

-    Project / Program / Service Management: MS Project, MS Visio, MS Office, ITSM, ITUP, PRISM, HP PPSM, Clarity, JIRA

-    Use case modeling / UML: Rational Rose

-    Job Scheduling: Appworx, Tivoli, Redwood

-    Programming / Scripting: PowerBuilder, Visual Basic, C/C++, Unix Shell Scripting, COBOL, Fortran, Java, Java Script

 

Voluntary Professional Activities

-    Fundraising for Junior Achievement and local community service activities as part of the Accenture team

-    Actively involved in PM (Project Management) related educational and community activities:

-    “PMI Scholar” program’s Relationship Manager (2005–2007) for Univ. of Cincinnati at PMI South-West Ohio Chapter

-   Faculty for Accenture PM school and Coach for PMP preparatory workshops at Accenture and at GE Aviation

-    Participated in Toastmaster meetings at GE Toasters’ Club

 

Certifications

-    Certified Scrum Master (Scrum Alliance), ITIL Foundation

-    Certified Accenture Performance Factor (Behavioral) Interviewing

-    PMI certified Project Management Professional (PMP) since 2005 and valid until March 2018

-    Six Sigma Green Belt Certified (iGate Corporation)

-    Cognos Certified BI Author

-    Brainbench Certified for Database and Data modeling concepts; Oracle 9i – SQL Certified

Education

-    MBA in International Business, Xavier University (Cincinnati, OH), USA

-    MS in Computer Information Systems, University of Phoenix, USA

-    Advanced Diploma in Systems Management, NIIT, India

-    BS in Computer Science, University of Delhi, India

Training

-    Project Management & Quality

-    Introduction to CMMi (Staged and Continuous) V1.1 (Accenture / SEI – Carnegie Mellon University)

-    Manage Project Schedules using MS Project Professional 2003 – PMI-SWOC Professional Development Day 2005

-    Technical

-    IBM IoD Conference 2011                                                        - SAP BO Data Services (2014)

-    SAP BI Reporting & Analytics Conference 2009                            - SAP Data Archiving 2007

-    SAP BW - Performance and Administration 2006              - SAP-BW Boot camp (Accenture Internal)

-    Cognos ReportNet Administration                                          - COGNOS BI Essentials (Series 7 – Impromptu & PowerPlay)

-    Oracle 9i – DBA Fundamentals                                          - Informatica Training (iGate Virtual University)

-    Java 2 Training (Mastech Virtual University)                             - PVCS Version Manager Training (Merrant Corporation)

-    OOAD using UML, RUP & Rational Rose                            - Programming in MS Visual Basic

 

Experience Details

 

Assoc. General Manager (SAP Service Delivery), HCL Axon America, USA

July 2014 – Present

 

-    Consulting as Senior Architect in the SAP area defining and implementing SAP Solution Manager for Microsoft Corp.

 

-    Consulted as SAP Service Delivery Manager leading the ASM engagement for a major garment retailer in Manhattan, NY. Responsible for Applications Management of all SAP applications (Retail MM, Retail Pricing, ABAP, PI, FI/CO, BI/BO/DS, HR, Portal, BASIS) using the global delivery (Managed Services) model. The engagement TCV hs approx. US $18 million..

 

-    Key Responsibilities Include:

-    Lead the global support team (35 resources) at both onshore and offshore locations

-    Engage with CIO’s staff for periodic performance reviews, new revenue planning, resource planning, etc.

-    Lead the RFP process for solution definition and resource planning for new enhancements and projects

-    As the Delivery Lead, ensure enhancements and projects are delivered on time and on budget

-    Led data and report migration projects from Cognos Planning to SAP BW (Using BW / BO / DS / PI)

-    Led the MOS reconciliation and OmniChannel phase-2 report development in SAP BW / BO / DS / PI)

-    Led the SAP HANA Migration Support as part of the BW on HANA implementation

-    Project governance with respect to scope, budget, change orders, performance etc.

 

Lead Project Manager, Independent Consulting, Plano, TX – USA

March 2014 – July 2014

 

-    Lead Project Manager managing two large strategic initiative projects for a large telecom industry client (AT&T), to the magnitude of US $15+mn leading several cross-functional teams spanning multiple geographies and vendors. Both the projects are highly complex in nature due to the magnitude of changes involved impacting over 60 application groups. These strategic initiative projects have VP level visibility and demand high performance.

 

-    Key Responsibilities Include:

-    Lead the solution definition and resource allocation and escalate jeopardies to senior leadership as needed

-    Project management using the Agile and Blended (Waterfall + Agile) methodologies

-    Guide and Lead non-agile legacy application groups to learn and adapt to the Agile methodology

-    Create and maintain the detailed multi-phased (sprints leading to multiple releases) project pla

-    Manage over 20 scrum teams and ensure the projects are on track

-    Project governance with respect to scope, budget, change orders, performance etc.

 

Senior Manager (Practice Director), Sogeti USA LLC, Austin, TX – USA

October 2012 – February 2013

 

-    Managed a Big Data solution definition and implementation program for a large global client driving value to their core customer base in the server and storage space. Technology involved ETL / BI Reporting and BIG Data implementation (Informatica, Cloudera Hadoop, MicroStrategy, etc.)

 

-    Key Responsibilities Include:

-    Lead the requirements gathering, solution definition, ramping up the development teams in US & India

-    Project management using the Agile methodology in addition to enabling the Agile

-    Create and maintain the detailed multi-phased project plan

-    Project governance with respect to scope, budget, change orders, performance etc.

 

Project / Program Manager, Accenture PLC, Cincinnati, OH – USA Providing technology/management consulting services to various clients

November 2005 – October 2012

 

-    Managed large full life cycle projects (Budgets ranging $2-3m) for global clients in the natural resources industry

-    Program managed the Legacy Systems disposition program as a result of a major SAP go-live

-    Successfully managed multiple projects simultaneously resulting in savings upwards of $1mm

-    Retirement of Mainframe and other legacy systems

-    Re-platform legacy and Business Objects reporting platforms

-    Managed large global outsourcing team for a European consumer goods client responsible for all the new application development demand globally – Managed teams located in USA, Europe (UK, Italy, Sweden, France), India, Singapore, China, Australia and New Zealand

-    Managed full life cycle implementation of SAP Data Archiving (Budget US$2m implemented in multiple phases), SAP BI Upgrade, Implement Spend Analytics reporting in SAP BI etc. for a large forest products client

-    SME and a senior technical BI lead in the Process & Information Management capability in the US

-    Led multiple recruiting events for BI demand

-    Lead due diligence (pre-sales / pursuits) efforts involving SAP Archiving & BI technologies (scope and estimate work, propose staffing and solution models) and Agile implementation projects for large global corporations

 

Key Responsibilities include:

-    Create / Manage Budgets and Change orders working with teams of vendors, clients, finance and senior executives

-    Create and Manage Project scope of work (SoW)

-    Create, Execute and Manage Staffing Plans (includes reviewing and approve time reports of project resources)

-    Coordinate as a point of escalation for cross team / cross client team interactions

-    Periodic status reporting on budget and other deliverables to the leadership

-    Research and Collaborate with vendors, Accenture Internal practice leaders on the ILM (Information Life Cycle Management) and other technology user groups to identify the best / feasible technical blueprint for the project

-    Analyzed various solution options (with multiple vendors) from a variety of aspects (Cost, Scalability, Long Term Strategy, Client Organizational needs, etc.) and successfully identified software architecture
 

-    Service Delivery Team Lead (multiple clients)

-    Managed ERP (SAP BW/BI) and Non-ERP Reporting, Quality (CMMi) Process Compliance, Mainframe and Mill Applications Teams Lead for an Application Outsourcing engagement responsible for the application support for up to 15 FTEs onsite in addition to the offshore teams working with the India Delivery Center

-    Have been involved in Service Transition activities (due diligence, mobilization, led the KT (Knowledge Transfer) and the migration teams spread across geographies responsible for setting up the software infrastructure. Led teams through successful cutover, steady state and then the run (stabilized) phases). Also played a key role in establishing and refining the steady state process documentation for the client

-    Managed, Coordinated and participated in ERP planned and un-planned maintenance outages involving bolt-on and third party applications

-    Project Manage the development of enhancements / break-fixes using both Waterfall and Agile based release management as applicable

-    Managed teams for SAP BI Technical Upgrade, SAP FSCM & Spend Analytics BI Content Implementation

-    Led BI tools assessment and Establishing a DW solution integrating with SAP BI, Cognos, External DW and Informatica

-    Recognized for effectively managing resources by cross training and limiting dependencies thus reducing delivery risks

Key responsibilities include:

-    Effectively manage client relationship and expectations, Project Team budgets meeting Service Level Agreements

-    Ensure operational efficiency, high performance and availability of supported systems by being the escalation point of contact as team manager

-    Lead the Quality (CMMi) effort towards Level 5 assessment & Configuration Manager responsibilities for the entire Applications Management team

-    Manage team's activities related to incident management, problem management, enhancement/demand management, risk management, issue management, change management and time tracking using the PPSM tool (Program Project and Service Management)

-    Cincinnati Location lead for PMP initiative, training & mentoring prospective candidates (including senior executives)

-    Actively participate in USDC recruiting (Technical and Behavioral Interviewing) and Performance Management process

 

Project Leader (IT), iGate Global Solutions Limited, Cincinnati, OH Consulting services for GE Aviation

March 1999 – November 2005

-    Led several BI / ETL (Cognos, Informatica & Oracle) and Client/Server based projects as Technical Lead (Architect); Extensively worked on the On Wing Logistics System (OWLS), OWSOS Tools and Technician Tracking/Scheduling System and Upgrade/Migration of Client/Server (PowerBuilder) based systems (OWLS, SFE, ERS and A8130tag) for Engine Service Systems. Led the level-2 Cognos & Informatica Administration/Support team for GE Transportation’s Technology Services Group (TSG – Operations) providing 24x7 infrastructure support. Played a key role in successfully implementing the offshore model.

 

-    Key Responsibilities Include:

-    Project Management using the 6-Sigma/GE’s eNPI methodologies

-    Project Initiation, Effort & Cost Estimation, Resource Planning and Management

-    Responsible for presenting the status to key stakeholders during toll gate reviews

-    Lead Functional and Technical Design Review meetings, Perform QA Testing

-    Offshore Team Management / Co-ordination

-    Primary point of contact for client interactions (Requirements Gathering, System Study, Product Delivery)

-    Prepare project proposals in response to RFPs, Project Estimations and Recruitment

-    Cognos/Informatica Infrastructure Administration Team Lead Responsibilities:

-    Ensure higher levels of Performance & Availability (P&A) metrics of Cognos services

-    Periodically monitored and reported P&A metrics to management

-    Identified and implemented process improvements

-    Collaborated with Cross-Techno-Functional teams (including senior executives) for issue resolution

-    Provide administration/production support for the Cognos reporting & Informatica environments

-    User account administration                            - Change Management/Control              - Application Server Admin.

-    Manage new server software installation / software upgrades

 

 

Systems Analyst, UEC SAIL Information Technology Ltd., New Delhi, India Provide IT/IS/ERP solutions to companies in the steel industry, worldwide

November 1996 – February 1999

 

-    Worked as Technical Lead, Systems Analyst and Programmer Analyst on the design and development of customizations of various ERP modules. These custom modules were developed using RAD Tools (PowerBuilder and MS Visual Basic) and Relational Databases (Oracle and Sybase). These systems were primarily developed for the manufacturing industry. Modules that were customized for the worldwide Steel Industry were:

-    SPTS (Steel Process Tracking System) – an enterprise wide MRP (Material Resource Planning) system

-    CMMS (Computer Managed Maintenance System)

-    Billets Inventory Management, Transportation Management (Gate and Truck Load Management for Billets)

 

-    Key Responsibilities Include:

-    Develop detailed design and program code, Perform QA reviews

-    Primary point of contact for client interactions (Requirements Gathering, System Study, Product Delivery)

 

 

Programmer Analyst, ASCOMP Technologies Private Limited, New Delhi, India

January 1995 – October 1996

 

-    Worked on design and development of Medical Test Center Information System, Financial Accounting System (Vouchers & Receipt Management, System Administration and Bank Reconciliation modules) as part of an ERP Custom Product Development group and FDTL (Flight and Duty Time Limitation) monitoring system. These systems were developed using PowerBuilder (RAD tool), Sybase on Windows and C on Unix.

 

-    Key Responsibilities Include:

-    Requirements gathering and system study, Develop detailed design and program code

-    System installation and implementation. Organize and conduct user training, prepare help/user manuals

 

 

Project Intern, NIIT Limited, New Delhi, India

February 1994 – October 1994

 

-    Worked as Project Intern (part time position). Responsibilities include Unix System Administration, Network Administration; Provide technical assistance to the students at NIIT on C, C++, Unix, Data Structures, Sybase, Foxpro, MS Access and MS Visual Basic.